DEAR HARRIETTE: I helped my friend “Erica” get hired at my company. I usually do not like recommending people I know to work with me, but the job market has been tough, so I didn’t mind. Erica was hired, and unfortunately she has not been performing well. She is about six months in now, and recently the hiring manager asked if I might speak with Erica to see if there’s any additional support that she needs to help her be her best self. I did just that, and Erica did not appreciate it. She told me that my reference was the extent of the help that she needed from me; that was a rude awakening. Later, the hiring manager told me that Erica is rarely on time for work and even for important meetings. Because Erica set that boundary, though, I don’t feel comfortable talking to her about her performance again. Should I feel guilty if this all costs her the job? -- Work Performance
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DEAR WORK PERFORMANCE: Your reputation is on the line at your job. You must preserve that, so I recommend two steps. Though Erica asked you to stay out of her business, butt in one more time. Tell her that you know she doesn’t want you to meddle, but you need to let her know that her unprofessional behavior has been brought to your attention. Because you recommended her, her behavior reflects directly on you. Ask her to recommit to the job or look for another as you believe she is not meeting expectations at your company.
Next, speak to the hiring manager. Explain that you spoke to Erica about their concerns, but you hope her performance doesn’t reflect on you. Apologize for any disruption she may be causing. Do know, however, that it is highly unprofessional for the hiring manager to bring their concerns about a colleague to you rather than speaking to that person directly.