DEAR HARRIETTE: I got into a big argument with a woman I hired to help me work on a project; she has been flaky pretty much the whole time. I tried to be calm with her, but her lack of professionalism and overall sloppiness sent me over the edge. We tried to get back on course, but she continues to be late and act lackadaisical about her duties. I have written up a strong reprimand that concludes with firing her. I showed it to a colleague, and he suggested that I sit on it and then try to find less intense language. This is hard for me. I want it to be clear to her that the way that she has worked -- or not -- with me has put me in a horrible position. I don’t want to be nice. What do you think? -- Over the Edge, Boston
Advertisement
DEAR OVER THE EDGE: It’s good that you conferred with your co-worker before sending the message. When you are upset, is it wise to sit on a communication for at least a day to allow you to simmer down and look at the big picture. An incendiary firing will only create an incendiary ending that could have lasting negative reverberations. It is far better to speak and write in measured words as you fire someone. Tell her that the relationship is not working. If you must, list breaches of protocol specific to the project. Do your best not to crush her emotionally. In Michelle Obama’s words, “When they go low, we go high.”