DEAR HARRIETTE: I bought property a few years ago. I’m not happy about how my Realtor operated during that initial transaction, but I kept working with her. She has now asked me to share her details on my personal social pages to help her get more business. Honestly, I wouldn’t recommend her if someone asked me privately, so I don’t care to promote her publicly.
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She has made efforts to forge a more personal relationship with me as of late since we have a few mutual friends. So, I don’t want to be blunt or hurtful, but I definitely do not want to promote her. I admit that it's possible she has changed or grown as a Realtor over the years. What should I do? -- Unhappy Client
DEAR UNHAPPY CLIENT: You owe it to yourself and her to tell her the truth about your experience working with her. She is a professional, and clearly she did some things that you did not feel were professionally handled. Tell her. Invite her to meet up with you so that you can talk face to face.
Point out that she has asked you to endorse her on social media, and this got you thinking. While you should have addressed your concerns long ago, you feel you must tell her now that you have apprehensions about her as a Realtor for some specific reasons. Be prepared to list each of your grievances clearly and succinctly so that she can fully understand what you are saying. Acknowledge that you should have told her before, but it felt awkward, so you left it alone. Now you realize it’s important for her to have some honest feedback.