Karen Clark came home from work to take a quick nap. She set an alarm to avoid oversleeping.
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The beeping that woke her up was the smoke alarm. When she opened her eyes, the bedroom was full of smoke. Instinctively, she ran downstairs and out the front door.
It was the dead of winter -- February of 1988 -- when she ran barefoot to a neighbor’s house and screamed for them to call 911. Within a few minutes, she heard sirens in the distance.
She stood outside watching the flames engulf her home.
“It felt like forever,” she said. She had recently begun working as a Mary Kay consultant. In the era before widespread computer use, all her records were on paper.
“My business is gone,” she remembers thinking.
For most of her career, she had worked as an insurance claims adjuster, having visited multiple fire claim sites. Now, she was on the other side -- a survivor of a catastrophic fire that destroyed her home and nearly all its contents. She had had the foresight to use a camcorder to make a video of each of the rooms in her house, but that tape was never stored in a fireproof safe. It melted in the fire.
The cause of the fire was either an incubator for her pet parakeet, Teddy, who perished that day, or a nearby lamp. When she walked into her home after the fire was extinguished, she couldn’t recognize it. The family room was in ashes -- blobs of plastic where a phone used to be, remnants of her life under her feet.
Clark, now 71, moved back in with her parents while her home was rebuilt. Like anyone else who files an insurance claim, she had to create lists of all her belongings. Other survivors describe the difficulty of trying to recall every single possession inside a home, when each item was purchased and the cost, especially while still trying to process the shock from such a devastating event.
“As an adjuster, you’re having people make lists,” Clark said. “But as a victim, they’re not just lists. You can’t put a dollar amount on memories.”
She realized she was underinsured on the contents of her home. It was impossible to remember everything in every room, along with the irreplaceable heirlooms and mementos.
This December, Clark was driving around, doing some Christmas shopping, when she spotted smoke. She pulled over as soon as she heard the sirens. Clark sat in her car and bawled.
Nearly 37 years later, the feelings from that February day hit her hard.
Other survivors of natural disasters describe similar emotions watching the coverage of the fires raging in L.A. that have killed at least 27 people and destroyed thousands of structures. More than 88,000 residents are still under evacuation orders.
So many of the victims in L.A. lost more than their homes. When entire communities are destroyed, all those systems of support -- family members, churches, community centers -- are also lost.
“My church came over and helped me. My neighbors rallied around me. I still had support and help,” Clark said of her long-ago fire. She remembers vividly the ways people showed up for her: Her mom found wet documents in her former office and hung them on a clothesline, so Clark would have some way to file her taxes. Her neighbor brought boots and a coat and physically put them on her while Clark stood outside that winter day. Her brother took photos of burned-out rooms to help her create the lists of possessions.
Clark wonders how many of the recent victims lacked insurance and have no way to recover their losses. How many have also lost jobs because the businesses where they worked burned down?
“I don’t know how these communities will even rebuild,” she said. It infuriates her to see comments that minimize the losses people have suffered. Yes, people are lucky to be alive and yes, it’s a blessing to have insurance, but there is still grief and mourning for things that can’t be replaced.
She is donating to relief efforts and encouraging others to help. Natural disasters bring people together because they force us to contemplate how vulnerable we all are.
Suffering her own losses deepened Clark’s empathy.
But you shouldn't have to walk through a fire to feel others’ pain.
TAP-IN -- Trauma Assistance Program-International -- is offering anyone impacted by the fires in California five free therapy sessions with licensed mental health professionals who are trained in trauma first aid and stabilization for ongoing traumatic events. They have clinicians who can treat children and adults. To learn how to access sessions, visit traumaassistanceprogram-international.org.