DEAR HARRIETTE: I have been a business owner for more than 10 years. Growing my business from the ground up has taught me a lot, and I love sharing tips and tricks with anyone who’s willing to listen. A good friend of mine recently started a business as well. I’m very proud of my friend, but she’s off to a rocky start. My friend refuses to listen to my advice. I hate to see her suffer. What should I do? -- Bad Business
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DEAR HARRIETTE: People have to learn things for themselves. Even though you want to help, your friend is set on finding her own path. It may be helpful to take a look at your tone. In this note to me, it is clear that you relish talking about your business. You say you will talk to “anyone who’s willing to listen,” so it is possible that you talk a lot about business, perhaps too much.
I recommend that you do your best to listen more and talk less. Listen to your friend if she chooses to tell you about her business. Listen and actually hear what’s going on with her. Discover whether you can help with her particular issue.
You can also direct her to resources that provide free advice for entrepreneurs. Among them: The U.S. Small Business Administration offers a wealth of ideas on how to get started. Visit sba.gov/business-guide. AARP has a small business resource center tailored to those 50 and older but accessible to all: smallbizrc.org.